Entrance Workplace Clerks are appear in a fast-paced group dealing with varied workplace and administrative duties. They’re in control of offering solutions to consumer enquiries, receiving correspondence, and working workplace gear. Entrance Workplace Clerks thrives in using unwavering ability set to ahead messages, take heed to compliant, and obtain correspondence. They ideally suited candidates is predicted to own an distinctive dedication to customer support whereas snug multitasking most time.
What you’II do
You’ll be accountable to greets and registers visitors, present immediate and courteous service. Resolves visitor challenges all through their keep in our resort. Upgrades visitors as required. Promotes resort providers, facilities, and upsells merchandise to the visitors.
SPECIFIC JOB RESPONSIBILITY
- Completes the registration course of by inputting and retrieving data from a pc system
- Ensures rooms and providers are appropriately accounted for inside visitor assertion.
- Greets prospects instantly with a pleasant and honest welcome.
- Ship flawless service by means of considerate anticipation of visitors wants in a well timed method
- Adhere to all privateness and confidentially insurance policies to make sure final visitor security
- Resolved visitor issues and complaints to make sure full satisfaction
QUALIFICATIONS AND REQUIREMENTS
- Snug working in a fast-paced setting by documenting success in all assigned operational activity.
- Capability to successfully take care of inner and exterior prospects,
- Capability to learn, perceive, and talk successfully in English, each verbally and in writing
- Capability to entry and precisely enter data utilizing a reasonably complicated laptop system